Claims — after you file

What happensnext.

You've made the call. Here's what to expect from here, so nothing about the process is a surprise.

Timeline
  1. Right after you call

    We confirm the details of the loss and open the claim with your carrier the same day in most cases.

  2. While the claim is open

    The carrier's adjuster reviews the loss. For a total loss, your agreed value applies directly — there's no separate valuation debate.

  3. If repairs are needed

    We can help point you toward shops experienced with the make and era, not just the nearest generic body shop.

  4. At settlement

    Payment follows the carrier's standard timeline once the claim is confirmed. We stay on the file if anything needs pushing.

Common questions
How long does a claim usually take?
It varies by carrier and the complexity of the loss, but we stay engaged throughout and can tell you what to expect for your specific situation.
Will my premium go up after a claim?
It depends on the carrier and the nature of the loss. We'll walk you through what to expect once the claim is resolved.
Can I choose my own repair shop?
In most cases, yes — and we can help you find one with real experience on your make and era.
Instruction to proceed

Have a claimto report?

Call the desk directly — the people on your policy know the car.